Contact Center As A Service Market Focusing On The Basis Of Solution, Service, Enterprise Size, End Use, Region And Forecast 2028
San Francisco, 26 July 2021: The Report Contact Center As A Service Market Size, Share & Trends Analysis Report By Enterprise Size (Large, SME), By End Use (BFSI, Consumer Goods & Retail, Healthcare), By Service, By Solution, By Region, And Segment Forecasts, 2021 - 2028 The global contact center as a service market size is expected to reach USD 10.80 billion by 2028, registering a CAGR of 15.7% from 2021 to 2028, according to a new report by Grand View Research, Inc. The promising future growth prospects of the market can be attributed to the increasing need of businesses to enhance customer experience. To rise above the competition, businesses across the globe place high importance on maintaining a quality customer experience by offering timely and accurate feedback to their consumers. Businesses have started realizing the value of having a cloud-based customer contact center solution. The Contact Center as a Service (CCaaS) industry is expected to witness significant g