Market Research Insights

  San Francisco, 22 Feb 2023:  The Report  Customer Relationship Management Market  Size, Share, & Trends Analysis Report By Solution, By Deployment (On-premise, Cloud), By Enterprise Size, By End-use, By Region And Segment Forecasts, 2023 - 2030 The global customer relationship management market size is expected to reach USD 163.16 billion by 2030 with a significant CAGR of 13.9% from 2023 to 2030, according to the new report by Grand View Research, Inc. The continuous demand for innovative solutions to collate critical customer data, analyze customer information, and transform it into a better customer experience strategy are driving factors for customer relationship management solutions across all sizes of businesses. These solutions help organizations in obtaining and manage customer feedback and data through a centralized platform. These insights can further help companies in defining the areas of improvement, transforming challenges into opportuni...

  San Francisco, 24 May 2021:   The Report  Customer Relationship Management Market  Size, Share & Trends Analysis Report By Solution (Customer Service, Customer Experience Management), By Deployment, By Enterprise Size, By End Use, And Segment Forecasts, 2021 - 2028 The global customer relationship management market size is estimated to reach USD 96.5 billion by 2028, registering a CAGR of 10.6% over the forecast period, according to a new report by Grand View Research, Inc. The increasing demand for an innovative way to analyze customer information, collate critical customer data, and transform it into a better customer experience strategy are driving the demand for Customer Relationship Management (CRM) solutions across businesses and enterprises. Furthermore, the integration of CRM solutions with advanced technologies such as big data analytics, Machine Learning (ML), and Artificial Intelligence (AI)-powered analytics are expected to foste...