The Evolution of Unified Communications

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Enterprises have transitioned to Unified Communications (UC) solutions to reduce operating expenses, increase revenues, and strengthen customer relationships. UC enhances the decision-making process by integrating various communication tools into a single platform. Thus, unified communications solutions are typically deployed to foster cross-functional activities and yield positive results. An increase in the mobile workforce coupled with the growing trends of Bring Your Device (BYOD) and hybrid workplace model is expected to positively influence the global market over the next eight years.

 

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